An Open Letter to Amazon by Kassia Krozser from Booksquare
Dear Amazon, Happy Easter (or if it’s Monday morning, happy belated Easter!). It seems the Easter Bunny, while hopping down the bunny trail, left some rotten eggs all over the Amazon site while we were sleeping. Suddenly, many books lost their sales ranking and levels of searchability on the Amazon site.
#Amazonfail and the politics of anti-corporate cyber-activism from Net Effect by Evgeny Morozov